RSA

Short Course Description

Responsible practices must be undertaken wherever alcohol is sold or served. This unit applies to all levels personnel involved in the sale, service and promotional service of alcohol in licensed premises.

Those selling or serving alcohol may include:

  • Food and beverage attendants;
  • Packaged liquor sales persons selling in person, over the phone or online;
  • Winery, brewery and distillery cellar door staff; and
  • Supplier sales representatives.

The course also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

Entry requirements or Pre-requisites

There are no prerequisites or entry requirements for this unit.

Please note, undertaking this qualification prior to turning 18 years age is permissible however individuals cannot serve or sell alcohol until they have turned 18 . The RSA Competency Card is currently valid for a period of 5 years.

Licensing Requirements

This unit includes the mandatory knowledge and performance evidence required by law in NSW for the issue of an RSA Competency Card by Liquor & Gaming NSW. Joblink Plus Training is an approved provider of RSA training in NSW.

Documents issued on successful completion

On successful completion of this course you will be issued with a Statement of Attainment for the nationally recognised unit of competency completed as part of the course.

In addition, if you complete the RSA unit will receive a NSW Department Industry – Interim Certificate. This certificate is valid for a period of 90-days, within which time you must attend a Service NSW centre with your interim certificate and 100 Point of Identification (listed on page 2 of the interim certificate) to have your final Photo Competency Card processed. This card will be issued by Service NSW and posted directly to you at the address provided on your student enrolment form.

Unit Code/s:
SITHFAB002 Provide responsible service of alcohol


Learning outcomes
The delivery of this course will cover the following elements:

  1. Sell or serve alcohol responsibly
  2. Assist customers to drink within appropriate limits
  3. Assess alcohol affected customers and identify those to whom sale or service must be refused
  4. Refuse to provide alcohol

Course duration
6 hours minimum (Mandatory face-to-face training required by Liquor & Gaming NSW)

Assessments Conducted
Formal assessment will be conducted in order to assess individual’s competency regarding the required skills and knowledge within the unit of competency.

The following assessments will be conducted as part of this short course:

  • Written knowledge assessment
  • Role play observation assessment